Download Getting Even By Thomas M Tripp Books

Getting Even

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Title: Getting Even

Author: Thomas M. Tripp

Publisher: John Wiley & Sons

Description :

Tripp and Bies educate employees and managers about the right andwrong ways to deal with workplace conflict, specifically revenge.The authors have amassed dozens of lively stories, insights andcounter-intuitive truths to bring to the book. Not only willmanagers and employees find this information useful andentertaining, but most readers will find applications in their homelives as well as in their work lives.

The core argument is that revenge is about justice. Avengingemployees are not unprofessional, out-of-control employees; rather,they are victims of offenses who feel compelled to seek justice ontheir own. The authors address specific questions, such as:

  • What kinds of offenses result in revenge?
  • Why do some victims respond more aggressively to harm thanothers?
  • What role does the organization play in how victims respond tooffenses?
  • What's the best advice for managers who wish to prevent theiremployees from seeking revenge?
  • Most employees experience the desire for revenge, and are readyto settle their own scores at work when management won't enforcejustice.

This book offers a model that sequences avengers' thoughts andbehaviors, from the beginning of the conflict to its end. The modelis grounded in scientific research and organizes disparate findingsinto a whole.

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